Here you can find answers to frequently asked questions about FHuehadeg products and services. If you have further questions, please feel free to contact us.
- What types of products do you offer?
We offer a wide range of silicone baking molds in animal shapes. Our products are designed to be durable, flexible and easy to use. - Are silicone molds edible?
Yes, all our silicone molds are food grade, BPA-free and comply with food safety regulations. They are safe for use in the oven, microwave and freezer. - How do I care for my silicone molds?
To keep your molds in top condition, we recommend:
Hand wash with warm soapy water.
Do not use sharp utensils that may damage the surface of the molds.
Do not place them over an open flame or in a microwave that is not heat resistant.
- Can I use silicone molds in the oven?
Yes, our silicone molds are safe for use in conventional ovens up to 230°C. Please be sure to follow the correct baking instructions.
- What is your return policy?
We offer a 7-day return period from the date of shipment. For more details, please refer to our Returns and Refunds Policy. - How long does it take to ship?
Shipping usually takes 2 business days. Once your order is shipped, you will receive an email with the tracking number. - Can I change my order after I place it?
If you need to change it, please contact us as soon as possible. We cannot make changes after the order has been processed and shipped. - What if my product is damaged?
If you receive a damaged product, please contact us within 48 hours of receipt. We will do our best to help you and arrange a replacement or refund. - Can I track my order?
Of course, after your order is shipped, we will send you an email with the tracking number so that you can track your shipment. - Where can I leave a review about my product?
We value your opinion. You can leave your comments in the product review area of our website or send us an email.
Contact Us
If you have any additional questions or need further assistance, please feel free to contact us:
Email: warehouse.supervisor@fhuehadeg.com
Thank you for choosing FHuehadeg! Hope you have a pleasant shopping experience.